State Farm® Insurance Agent Wayde Omura
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Michael Benitez Flores
March 18, 2024
"Incompetence office atmosphere, that choose to hide behind a text message and a keyboard with false narrative information that can actually cause someone to be in a legal position. Two times, I had serious issues that needed addressed; the president's office of State Farm needed to be involved. I addressed the agent about both. One ear and out the other, if you want good customer service, a telephone call, and true information; this would not be the office I would encourage someone to utilize. I asked for phone calls, and asked for concerns to be addressed; no reply; a caveman could of moved things quicker. Some of the staff just lie and hide behind the agent; the agent backs up the status quo. I decided to take my business to another agent who actually responds. No aloha in this office. No morals or principals, just talk story of a empty paperbag."
Luigi Bella
December 29, 2022
"Super helpful! I’m very grateful for Wayde and his amazing team and gladly use them for both my personal and business vehicles."
"Happy New Year Luigi! Thank you for entrusting our agency with your insurance needs. It has been a pleasure working with you. We appreciate your business. We look forward to working with you in the future. Wayde & Staff"
Susan Flaherty
December 2, 2021
"Lana had to go out of her way to get documents to finance company. She made things easy for me. Much good alohas over 20+ years."
"Thank you , Susan! It has been our pleasure! Take care of yourself"
Pamela Campbell
October 29, 2021
"4 women there n none could manage to send a fax on one of their cases!! which was requested by their attorney! very unhappy!"
"Thank you for contacting us. We are sorry you are dissatisfied with the service you received from our office. We are committed to providing exceptional customer service. Please contact our office and we’d be eager to address the issues contained in your review by phone or in person."
27mcmike
May 10, 2021
"Every time I have an insurance issue these guys are on top of it very quickly. I appreciate Lana and the rest of the staff that I’ve worked with at important moments being so quick and effective."
"Thank you for your kind words, Mike! We are grateful to loyal customers to our agency like you. We appreciate you!"
Maui Glide
January 14, 2021
"Very courteous and considerate staff."
"Thank you for your kind words! We are always here to help!"
Henereit Taclan
July 6, 2020
"Staff is very friendly and helpful."
Sam Miguel
October 15, 2019
"Best insurance in town"
Lana Hawaii
June 26, 2019
"Not recommended."
Douglas Birch
October 27, 2017
"I've been using Wade Omura for business insurance needs for quite a while. His office staff is very helpful and sweet."